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Terms & Conditions

Mgp Heathrow Ltd registered office is 3 Bank Buildings, High Street, Cranleigh , Surrey GU6.

Mgp Heathrow acts as a booking agent only for HAPPYDAYS PRIORITY SERVICES LTD and therefore all responsibility and liability for all vehicles lie with HAPPYDAYS PRIORITY SERVICES LTD, UNIT 3 MEADOW COTTAGE, TROUT ROAD, WEST DRAYTON, MIDDLESEX. UB7 7RT . Company No. 07243064.

Mgp Heathrow refers customers to the HAPPYDAYS PRIORITY SERVICES LTD terms and conditions, which are as follows:

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS. ON SURRENDERING YOUR VEHICLE KEYS YOU AGREE TO BE BOUND BY THE CONDITIONS AS SET OUT BELOW

DEFINITIONS

'The Car Park'
Shall mean the car parking facilities at Unit 3 Meadow Cottage, Trout Rd, West Drayton, Middlesex, UB7 7RT and secondary car parks operated by the Company.

'The Company'
Shall mean , trading as HappyDaysParking.com Limited, whose registered office is Unit 3 Meadow Cottage, Trout Rd, West Drayton, Middlesex, UB7 7RT

'The Customer'
Shall mean the driver of the Vehicle to whom the booking confirmation reference number (the contract) is issued.

'The Staff'
Shall mean the Company's staff employed for the purposes of meeting customers and driving their cars to and from the airport and the Car Park

'The Vehicle'
Shall mean the Vehicle which is received into the Car Park, including its equipment and accessories.

'Meet & Greet'
Shall mean at a pre booked date & time the Vehicle will be collected from/returned to the stated Airport departure terminal by our Staff.

'Park & Ride'
Shall mean the Vehicle is left at our Car Park, for agreed dates and times, and with the Customer being transferred to the Airport Terminal via our bus service. On return the Customer is collected by our bus service and transferred to our Car Park.

1. SECURITY
The Company makes strenuous efforts to ensure that the Car Park is secure and that the Customer's Vehicle is driven safely to and from the airport and between sites, however the Company cannot guarantee the security of the Vehicle nor its contents nor your belongings nor your personal safety.

It is the Customer's responsibility to ensure that the vehicle Booking Reference number found on their confirmation document is kept in the Customer's safekeeping. The Company cannot be held responsible if the Booking Reference number is presented to the Company by a third party who uses it to fraudulently take delivery of the Vehicle.

2. THE COMPANY'S LIABILITY
Vehicles are received unchecked. The Company is not responsible for ascertaining either the physical or mechanical condition of customer's vehicles. All vehicles on Company premises revert to the owners insurance. Where liability is agreed the maximum payable per claim or related claims by the Company will be £150.00.

A full visual vehicle inspection can be arranged at the customer request on arrival. The time to be allowed for this is approximately 20 minutes and will incur a £10.00 administration fee.

Should an accident occur on the public highway this will be handled by the Company's insurer Tradex Ltd.

The Company its employees and agents:
i. Will accept liability in respect of any loss or theft of or from or mis-delivery of or temporary failure to deliver or damage to your Vehicle or its contents that may arise only where the same is proved and to the extent that it is proved to be caused by the Company's negligence, willful act or default or breach of statutory duty and only if the loss or damage is reported before the Vehicle is driven away from the airport/Car park(s) by the Customer.

ii. The Company will accept liability for defects to a Customer's Vehicle, which render the Vehicle unusable where the same is proved and to the extent that it is proved to be caused by the Company's negligence. The Company will provide a temporary replacement vehicle up to, but not exceeding, a small people carrier, equivalent to a Fiat Multipla type vehicle. provided the Customer is able to arrange fully comprehensive insurance cover for the temporary replacement vehicle, for the period the replacement vehicle is in the Customer's custody, and until returned to the Company.

iii In the event that the Company accepts liability for defects to a Customer's Vehicle the Company will arrange for the remedial work to be carried out by a repairer acceptable to both the Customer, and the Company. It is a requirement that the repairer provides a replacement vehicle, at the repairer's expense, to the Customer.

iv Cannot accept liability for damage to vehicles or other property arising from acts of nature at the Car Park(s). The Company will not accept responsibility for damaged windscreens or other glass, other than where the damage is proved to be caused by the Company's negligence.

v. The Company does not accept responsibility for any mechanical or electrical failure to Vehicles whilst in its custody. Nor will the Company accept responsibility for damage or punctured tyres, only where it is proved to be caused by their negligence where the same is proved and to the extent that it is proved by their negligence, willful default or statutory duty. The Company reserves the right to move the vehicle by any appropriate means necessary should the vehicle fail to start, to ensure the efficient operation of the Car Park.

vi. The Company will accept liability in respect of the death or personal injury or loss or damage to personal belongings sustained by the Customer only where the same is proved and to the extent that it is proved to be caused by the Company's negligence, willful default or breach of statutory duty.

3.COMPLAINTS PROCEDURE
Claims cannot be considered by the Company once the Vehicle has left the airport/Car Park having been returned by the Company Driver to the Customer, so please check the Vehicle before leaving the airport/Car Park. Should your Vehicle or its contents suffer damage or loss whilst in the care of the Company you must immediately inform the Driver of the occurrence. In cases of theft, you must immediately inform the Police and notify your insurers promptly. Please ensure before handing your car over to the Company that all windows of your Vehicle are securely closed and do not leave anything of value in the Vehicle. The Company cannot accept responsibility for loss of valuable items left in the Vehicle.

4. FORCE MAJEURE
Happydays Parking ltd does not accept liability for any cancellation, curtailment or otherwise caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions or technical problems to transport , closure or congestion of airports, cancellation or changes of schedules by airlines, and all similar events beyond it's control. Further Happydays Parking Ltd cannot accept responsibility where the performance or prompt performance of this contract with you is prevented or affected as a result of such circumstances beyond our or your control. No refund in full or in part will be made as a direct result of the above.

5. AGREEMENT ON RETURN
On retrieving their luggage customers are asked to telephone the number given on their confirmation, stating which terminal they have arrived into and confirming which service is required, MEET & GREET or PARK & GO. For Park & Go Happydays will then dispatch a bus, should customer's not be at the agreed terminal on the buses arrival they agree to pay a £10.00 no show fee. For Meet & Greet the driver will be dispatched with the customer's vehicle to the departure terminal.

6. GENERAL
The Vehicle left with the Company must be in a roadworthy condition, be taxed and hold a current MOT certificate, if applicable. The Company reserves the right to move the Vehicle within or outside the Car Park by driving to such extent as the Company thinks necessary for the efficient arrangement of its parking facilities at the Car Park. Ignition keys to the Vehicle must be left in the Vehicle at the time of handing it over to the Driver. The Customer agrees that it will be necessary in the exercise of the rights conferred upon the Company under this condition for the Driver to have the right to drive or otherwise take the Vehicle on the public highway.

7. CHARGES
The Company reserves the right to change prices whether or not it gives notice of its intention to do so. Refunds are only available up to 24 hours prior to arrival and will incur a £10.00 cancellation fee. No refund will be applicable in the case of "No Shows", or early returns. The Customer agrees to promptly pay the Company for all charges due or accruing from the Customer to the Company. Every person who enters into a contract with the Company for the parking of a Vehicle in the Car Park, does so on behalf of themselves and all other persons having any proprietary, possessory or other financial or material interest in the Vehicle. Any vehicle left in the car park over its allotted time at a rate of £8.50 per day and/or part thereof.

8. LIENS AND AGENCY
Every vehicle in the car park(s) or being serviced by the company is subject to a lien against all charges due or accruing from our customers to the Company, and a general lien for any and all monies due from the customer to the "company" such liens are in existence whenever the vehicle parks in the car park(s) even if the vehicle is removed and then comes back. If the said lien against the vehicle is not settled in full within the maximum of 28 days of notice given by the Company of the intent to sell the vehicle in default of payment. The company may sell the vehicle by auction or by any other means it seems fit and the monies from the sale may be applied in and towards the satisfaction of all sums owing to the company by the customer together with any other expenses occurred by the Company such as garage charges, admin fees and any legal proceedings incurred, any outstanding monies (balance) from the sale of the vehicle shall be held by the Company and will be reimbursed to the customer/registered owner of the vehicle. Notice of intention of afore said shall be deemed to have been reasonable and practicable and sufficient given by the sending of written notice by prepaid post, addressed and registered to the owner at his know/given address whether or not the afore mentioned is actually received.

9. VARIATIONS OF THE TERMS AND CONDITIONS
No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing under the hand of the Company Secretary or a Director of the Company. Happydays Parking will not tolerate verbal or physically abusive behavior towards our staff, and reserve the right to withdraw our service should this occur, without compensation.

Your contract shall be governed by English law and is subject to the exclusive jurisdiction of the English courts.



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