Terms & Conditions
Mgp Heathrow Ltd registered office is 3 Bank Buildings, High Street, Cranleigh , Surrey GU6.
Mgp Heathrow acts as a booking agent only for HAPPYDAYS PRIORITY SERVICES LTD and therefore all responsibility and liability for all vehicles lie with HAPPYDAYS PRIORITY SERVICES LTD, UNIT 3 MEADOW COTTAGE, TROUT ROAD, WEST DRAYTON, MIDDLESEX. UB7 7RT . Company No. 07243064.
Mgp Heathrow refers customers to the HAPPYDAYS PRIORITY SERVICES LTD terms and conditions, which are as follows:
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS. ON SURRENDERING YOUR VEHICLE KEYS YOU AGREE TO BE BOUND BY THE CONDITIONS AS SET OUT BELOW
DEFINITIONS
'The Car Park'
Shall mean the car parking facilities at Unit 3 Meadow Cottage, Trout Rd, West Drayton, Middlesex, UB7 7RT and secondary car parks operated by the Company.
'The Company'
Shall mean , trading as HappyDaysParking.com Limited, whose registered office is Unit 3 Meadow Cottage, Trout Rd, West Drayton, Middlesex, UB7 7RT
'The Customer'
Shall mean the driver of the Vehicle to whom the booking confirmation reference number (the contract) is issued.
'The Staff'
Shall mean the Company's staff employed for the purposes of meeting customers and driving their cars to and from the airport and the Car Park
'The Vehicle'
Shall mean the Vehicle which is received into the Car Park, including its equipment and accessories.
'Meet & Greet'
Shall mean at a pre booked date & time the Vehicle will be collected from/returned to the stated Airport departure terminal by our Staff.
'Park & Ride'
Shall mean the Vehicle is left at our Car Park, for agreed dates and times, and with the Customer being transferred to the Airport Terminal via our bus service. On return the Customer is collected by our bus service and transferred to our Car Park.
1. SECURITY
The Company makes strenuous efforts to ensure that the Car Park is secure and that the Customer's Vehicle is driven safely to and from the airport and between sites, however the Company cannot guarantee the security of the Vehicle nor its contents nor your belongings
nor your personal safety.
It is the Customer's responsibility to ensure that the vehicle Booking Reference number found on their confirmation document is kept in the Customer's safekeeping. The Company cannot be held responsible if the Booking Reference number is presented to the Company by a third party who uses it to fraudulently take delivery of the Vehicle.
2. THE COMPANY'S LIABILITY
Vehicles are received unchecked. The Company is not responsible for ascertaining either the physical or mechanical condition of customer's vehicles. All vehicles on Company premises revert to the owners insurance. Where liability is agreed the maximum payable per claim or related claims by the Company will be £150.00.
A full visual vehicle inspection can be arranged at the customer request on arrival. The time to be allowed for this is approximately 20 minutes and will incur a £10.00 administration fee.
Should an accident occur on the public highway this will be handled by the Company's insurer Tradex Ltd.
The Company its employees and agents:
i. Will accept liability in respect of any loss or theft of or from or mis-delivery of or temporary failure to deliver or damage to your Vehicle or its contents that may arise only where the same is proved and to the extent that it is proved to be caused by the Company's negligence, willful act or default or breach of statutory duty and only if the loss or damage is reported before the Vehicle is driven away from the airport/Car park(s) by the Customer.
ii. The Company will accept liability for defects to a Customer's Vehicle, which render the Vehicle unusable where the same is proved and to the extent that it is proved to be caused by the Company's negligence. The Company will provide a temporary replacement vehicle up to, but not exceeding, a small people carrier, equivalent to a Fiat Multipla type vehicle. provided the Customer is able to arrange fully comprehensive insurance cover for the temporary replacement vehicle, for the period the replacement vehicle is in the Customer's custody, and until returned to the Company.
iii In the event that the Company accepts liability for defects to a Customer's Vehicle the Company will arrange for the remedial work to be carried out by a repairer acceptable to both the Customer, and the Company. It is a requirement that the repairer provides a replacement vehicle, at the repairer's expense, to the Customer.
iv Cannot accept liability for damage to vehicles or other property arising from acts of nature at the Car Park(s). The Company will not accept responsibility for damaged windscreens or other glass, other than where the damage is proved to be caused by the Company's negligence.
v. The Company does not accept responsibility for any mechanical or electrical failure to Vehicles whilst in its custody. Nor will the Company accept responsibility for damage or punctured tyres, only where it is proved to be caused by their negligence where the same is proved and to the extent that it is proved by their negligence, willful default or statutory duty. The Company reserves the right to move the vehicle by any appropriate means necessary should the vehicle fail to start, to ensure the efficient operation of the Car Park.
vi. The Company will accept liability in respect of the death or personal injury or loss or damage to personal belongings sustained by the Customer only where the same is proved and to the extent that it is proved to be caused by the Company's negligence, willful default or breach of statutory duty.
3.COMPLAINTS PROCEDURE
Claims cannot be considered by the Company once the Vehicle has left the airport/Car Park having been returned by the Company Driver to the Customer, so please check the Vehicle before leaving the airport/Car Park. Should your Vehicle or its contents suffer damage or loss whilst in the care of the Company you must immediately inform the Driver of the occurrence. In cases of theft, you must immediately inform the Police and notify your insurers promptly. Please ensure before handing your car over to the Company that all windows of your Vehicle are securely closed and do not leave anything of value in the Vehicle. The Company cannot accept responsibility for loss of valuable items left in the Vehicle.
4. FORCE MAJEURE
Happydays Parking ltd does not accept liability for any cancellation, curtailment or otherwise caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural and nuclear disaster, fire, adverse weather conditions or technical problems to transport , closure or congestion of airports, cancellation or changes of schedules by airlines, and all similar events beyond it's control. Further Happydays Parking Ltd cannot accept responsibility where the performance or prompt performance of this contract with you is prevented or affected as a result of such circumstances beyond our or your control. No refund in full or in part will be made as a direct result of the above.
5. AGREEMENT ON RETURN
On retrieving their luggage customers are asked to telephone the number given on their confirmation, stating which terminal they have arrived into and confirming which service is required, MEET & GREET or PARK & GO. For Park & Go Happydays will then dispatch a bus, should customer's not be at the agreed terminal on the buses arrival they agree to pay a £10.00 no show fee. For Meet & Greet the driver will be dispatched with the customer's vehicle to the departure terminal.
6. GENERAL
The Vehicle left with the Company must be in a roadworthy condition, be taxed and hold a current MOT certificate, if applicable. The Company reserves the right to move the Vehicle within or outside the Car Park by driving to such extent as the Company thinks necessary for the efficient arrangement of its parking facilities at the Car Park. Ignition keys to the Vehicle must be left in the Vehicle at the time of handing it over to the Driver. The Customer agrees that it will be necessary in the exercise of the rights conferred upon the Company under this condition for the Driver to have the right to drive or otherwise take the Vehicle on the public highway.
7. CHARGES
The Company reserves the right to change prices whether or not it gives notice of its intention to do so. Refunds are only available up to 24 hours prior to arrival and will incur a £10.00 cancellation fee. No refund will be applicable in the case of "No Shows", or early returns. The Customer agrees to promptly pay the Company for all charges due or accruing from the Customer to the Company. Every person who enters into a contract with the Company for the parking of a Vehicle in the Car Park, does so on behalf of themselves and all other persons having any proprietary, possessory or other financial or material interest in the Vehicle. Any vehicle left in the car park over its allotted time at a rate of £8.50 per day and/or part thereof.
8. LIENS AND AGENCY
Every vehicle in the car park(s) or being serviced by the company is subject to a lien against all charges due or accruing from our customers to the Company, and a general lien for any and all monies due from the customer to the "company" such liens are in existence whenever the vehicle parks in the car park(s) even if the vehicle is removed and then comes back. If the said lien against the vehicle is not settled in full within the maximum of 28 days of notice given by the Company of the intent to sell the vehicle in default of payment. The company may sell the vehicle by auction or by any other means it seems fit and the monies from the sale may be applied in and towards the satisfaction of all sums owing to the company by the customer together with any other expenses occurred by the Company such as garage charges, admin fees and any legal proceedings incurred, any outstanding monies (balance) from the sale of the vehicle shall be held by the Company and will be reimbursed to the customer/registered owner of the vehicle. Notice of intention of afore said shall be deemed to have been reasonable and practicable and sufficient given by the sending of written notice by prepaid post, addressed and registered to the owner at his know/given address whether or not the afore mentioned is actually received.
9. VARIATIONS OF THE TERMS AND CONDITIONS
No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing under the hand of the Company Secretary or a Director of the Company. Happydays Parking will not tolerate verbal or physically abusive behavior towards our staff, and reserve the right to withdraw our service should this occur, without compensation.
Your contract shall be governed by English law and is subject to the exclusive jurisdiction of the English courts.
+ Disclaimer
Website Disclaimer
The information contained in this website is for general information purposes only.
The information is provided by MGP Heathrow and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of MGP Heathrow. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, MGP Heathrow takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
+ Privacy Policy
Privacy Policy
This privacy policy sets out how MGP Heathrow uses and protects any information that you give MGP Heathrow when you use this website.
MGP Heathrow is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
MGP Heathrow may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2009.
What we collect
We may collect the following information:
- name
- contact information including email address
- payment details such as credit or debit card numbers
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- We do not store credit of debit card numbers taken for payment, or any other financial details.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries (-at-) mgpheathrow.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to MGP Worldwide Limited c/o Helpme 7th Floor Norfolk House, South Terminal, Gatwick Airport. RH6 0NN
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.